Table of Contents

  1. 1. Overview of ChannelHopper
  2. 2. Using your Mac
  3. 3. Using your PC
  4. 4. Using your Amazon Fire TV
  5. 5. Using your Xbox
  6. 6. Using your PS4
  7. 7. Using your iPad or iPhone
  8. 8. Using directly on your Apple TV (4th Gen only)
  9. 9. Using your Android phone or tablet
  10. 10. Using your Android box
  11. 11. Using other devices
  12. 12. Renewing your subscription
  13. 13. Removing ChannelHopper
  14. 14. Mirroring tutorials

1. Overview of ChannelHopper

ChannelHopper allows you to watch UK TV channels from different countries and view programmes and movies anywhere in the world. These can be viewed on a number of different devices including your computer browser, Amazon Fire TV Stick, Xbox, tablet or phone apps and mirrored to your TV by following the simple video guides here: Mirroring Tutorials.
Please note that we are providing access to the official UK sites and apps. In addition to the sites that need additional paid subscriptions (e.g Netflix), some of the free sites such as ITV.com and Channel4.com also require you to register with them and login to use their sites. You can use any of your email addresses in any location to do this and once logged in it should remember you so you only need do this once. If prompted for a postcode simply type in one from where you used to live, it is just for regional programmes such as the news. In addition to all instructions below, for some channels such as Channel 4 you will also need to change the time zone on your device to a UK one (ie. London).
Important: If you have a VPN on your computer or device, please disable it when using our service. Also note that although our service doesn’t buffer, there can be local connectivity issues that can cause buffering. In this case please power off and on your router and it should resolve.

2. Using your Mac

Step 1:

Open System Preferences and select Network

Step 2:

Select Advanced

Step 3:

Select DNS tab, click “+” and type 88.208.248.20 and click OK and then Apply.

Step 4:


Open your browser and go to https://channelhopper.tv/ucp/network.php. Enter your credentials provided in your welcome email.

Step 5:

Now click on Register device. Select appropriate device type from browser and give it a name of your choice. You can login at any time to add, edit or remove your devices from the https://channelhopper.tv dashboard. Click Register device again on the right hand side to confirm.

Step 6:

Now your device is registered, open your browser and go to a UK TV site such as BBC iPlayer You can also go directly to the other TV sites using your registered browser. You can use our channels page an easy point of reference that has shortcuts to them all https://channelhopper.tv/channels. Also note that although our service doesn’t buffer, there can be local connectivity issues that can cause buffering. In this case please power off and on your router and it should resolve.

3. Using your PC

Step 1:

Click on Start Menu and type Control Panel then select the Control Panel app

Step 2:

Select View Network status and task

Step 3:

Click on the network connection you are on. In this example it is a Wi-Fi connection called HTS (yours will have a different name)

Step 4:

Click on Properties

Step 5:

Select Internet Protocol Version 4 and click on Properties

Step 6:

Select “Use the following DNS server addresses” type 88.208.248.20 . Click “Ok” and then “Close”.

 Step 7:


Open your browser and go to https://channelhopper.tv/ucp/network.php. Enter your credentials provided in your welcome email.

Step 8:

Now click on Register device. Select appropriate device type from browser and give it a name of your choice. You can login at any time to add, edit or remove your devices from the https://channelhopper.tv dashboard. Click Register device again on the right hand side to confirm.

If you see any error messages regarding DNS not being set up correctly please REFRESH your browser using F5.

 

Step 9:

Now your device is registered, open your browser and go to a UK TV site such as BBC iPlayer You can also go directly to the other TV sites using your registered browser. You can use our channels page an easy point of reference that has shortcuts to them all https://channelhopper.tv/channels. Also note that although our service doesn’t buffer, there can be local connectivity issues that can cause buffering. In this case please power off and on your router and it should resolve.

4. Using your Amazon Fire TV

Important: Before following the steps below please register a PC, Mac or iOS device on the same home network. To do this follow the relevant guide on this page.. Alternatively you can now install the Firefox app and go here and register your Fire TV directly: https://channelhopper.tv/ucp/network.php
You will also need to add all the TV apps of your choice to your Fire TV. To do this, on any browser login to your UK Amazon account and add the required TV apps such as BBC iPlayer, ITV Hub, All4, UKTV etc. See HERE. If the apps are not available for your country, check Amazon account settings and change your location to UK.

Step 1:

Start your Fire TV / Fire TV Stick and Go to “Settings” and select “Network”

Step 2:

If already connected to a wireless network select “Forget This Network”

Step 3:

Press Select to confirm

Step 4:

Now choose your Wi-Fi network again. You will be asked to enter your password. Enter your Wi-Fi password and click on “Advanced”

Step 5:

You have to enter an IP address that is similar, but not the same as another device on your home network. To do that follow our guide HERE. Take the device’s IP and add 5 numbers to it. eg. Your PC’s IP is 192.168.1.122 then for your fire TV use IP 192.168.1.127 Note that first three groups of digits remain the same and only the last group is to be changed. Make sure you include the dots!

Step 6:

In the “Default gateway field” enter the IP of your router Gateway. Refer to the guide HERE and this is to be exactly the same for your Fire TV device. (it may or may not be different to 192.168.1.254 shown) and click “Next”

Step 7:

In the “Network Prefix Length” enter 24 and click “Next”

Step 8:

In DNS 1 enter 88.208.248.20 and click “Next”

Step 9:

In DNS 2 also enter 88.208.248.20 and click “Next” to connect.

You should see something similar to this. Click “Connect”.

Step 10:

Go back to “Settings” menu and select “Preferences”. Then select “Time Zone”.

Step 11:

Select “GMT or BST (whichever is available)”.

Step 12:

That’s it, you’re done. You can now watch all your UK TV apps abroad! Note that although our service doesn’t buffer, there can be local connectivity issues that can cause buffering. In this case please power off and on your router and it should resolve.

5. Using your Xbox

Important: Before setting up your Xbox please register CHTV on a PC or a Mac on the same home network.
You will also need to add all the TV apps of your choice to your Xbox. To do this, login to your Xbox and go to the apps store and add the required TV apps such as BBC iPlayer, ITV Hub, All4, My5, Netflix etc. Note that these instructions are for the Xbox One. The Xbox 360 also works the same way.

Step 1:

Go to the main menu by pressing the Xbox button on the controller. Select Settings.

Step 2:

Select Network.

Step 3:

Select Advanced Settings.

Step 4:

Select DNS Settings.

Step 5:

Select Manual.

Step 6:

For the Primary DNS, enter the DNS: 88.208.248.20

Step 7:

For the Secondary DNS, enter the same DNS: 88.208.248.20

Step 8:

When you are done, you will see a screen confirming your network settings. Press the (B) button to save your settings.

Step 9:

You will see a screen saying, “It’s all good”. Click Continue to start using.

Step 10:

Finally you need to change your location to the UK. To do so from the same Settings menu on the home dashboard select System > Language & Location then select English / United Kingdom.

Step 11:

That’s it, you’re done. You can now watch all your UK TV apps abroad! Note that although our service doesn’t buffer, there can be local connectivity issues that can cause buffering. In this case please power off and on your router and it should resolve.

6. Using your PS4

Important: Before setting up your PS4 please register CHTV on a PC or a Mac on the same home network.
You will also need to add all the TV apps of your choice to your PS4. To do this, login to your PS4 and go to the apps store and add the required TV apps such as BBC iPlayer, ITV Hub, All4, My5, Netflix etc.

Step 1:

On your PS4, go to Settings then Network

and select Set up internet connection

Step 2:

Choose your internet connection Wi-Fi or LAN depending on how your PS4 is connected to the internet.

Then choose Custom

Step 3:

If using Wi-Fi, select your connection (different to what is shown) or LAN if connected by ethernet cable

then select Automatic for IP Address

Step 4:

Select Do Not Specify for DHCP Host Name

then Manual for DNS Settings

Step 5:

Set Primary DNS to 88.208.248.20 and click Done. (You can skip secondary DNS).

Set MTU settings to Automatic

Step 6:

Select Do Not Use for Proxy Server

Select Test Internet Connection to test the internet then Restart your PS4.

That’s it, you’re done. You can now watch all your UK TV apps abroad! Note that although our service doesn’t buffer, there can be local connectivity issues that can cause buffering. In this case please power off and on your router and it should resolve.

7. Using your iPad or iPhone

Note: To watch on an iOS device you will need to install the official TV apps from a UK iTunes Store account.
e.g. BBC iPlayer, ITV Hub, All4, My5. If you cannot find them it means you are not using a UK Apple Store account.

Step 1:

On an iPad or iPhone select ‘Settings’ and then ‘Wi-Fi’.
Then click on the blue i on your connected Wi-Fi access point.
Note that “HTS” is just an example and will NOT be the name of your access point SSID.

This will expand connection settings.

 

Step 2:

Select “Configure DNS Settings”

Step 3:

Select “Manual” and then “Add Server”. Type in 88.208.248.20. Then delete the old existing DNS and click Save. You can now exit the settings by pressing the home button on your device.

Step 4:

Open a browser on your device and go to https://channelhopper.tv and click the orange login button (top right). Now enter your login credentials that were emailed to you in your welcome email.

 

Step 5:

Now click on Register device. Select appropriate device type from browser and give it a name of your choice. You can login at any time to add, edit or remove your devices from the https://channelhopper.tv dashboard. Click Register Device again on the right hand side to confirm.

Step 6:

Now you can open all the TV apps (BBC iPlayer, ITV Hub, All4 and My5) and watch live and catch-up TV as if you are in the UK. Note that although our service doesn’t buffer, there can be local connectivity issues that can cause buffering. In this case please power off and on your router and it should resolve.

8. Using directly on your Apple TV (4th Gen Only)

Important: Before setting up your Apple TV please register CHTV on a PC or a Mac on the same home network. To watch you will need to install the official TV apps direclty on the Apple TV from a UK iTunes Store account. e.g. BBC iPlayer, ITV Hub. If they are not available it means you are not using a UK Apple Store account. Log out and login using a UK account.

Step 1:

On Apple TV main Menu, click “Settings” then “Network”.

 

 

Step 2:

Select “Wi-Fi or Ethernet” (depending on how you are connected) and then select your connection to expand its settings.

 

 

Step 3:

Select “Configure DNS” then “Manual” and enter 088.208.248.020 then “Done”.

 

 

Step 4:

Now go back to settings and select “Accounts” then “iTunes and App Store”.

 

 

Step 5:

If you haven’t already signed in with a UK iTunes account then do so now. Now make sure location is set to United Kingdom.

 

Step 6:

Now select “Settings” and “System” and restart the device. Once you restarted you can go to the app store and download and install the UK TV sites such as BBC iPlayer and ITV hub. Not all UK TV sites are supported yet but should be soon.

 

 

9. Using your Android phone or tablet

Note: To watch on an Android device you will need to install the official TV apps from a UK Google Play store account.
e.g. BBC iPlayer, ITV Hub, All4, My5. You can also download them from here: https://channelhopper.tv/apks/

Step 1:

Go to the Google Play Store and download and install DNS Changer (this app is free).Close any unwanted advertising pop-ups. You can also install from HERE.

Step 2:

Change the DNS settings:

Open the DNS Changer App.
Enter 88.208.248.20 into the custom DNS 1 & DNS 2 boxes.
Click “Start”

 

Step 3:

The DNS Changer App should now show as “Connected”

 

Step 4:

Open a browser on your device and go to https://channelhopper.tv and click “login” in the top right-hand corner. Now enter your Username and Password that was sent to you in your Welcome email.

Step 5:

Now click on Register device. Select appropriate device type from browser and type in a description of your choice. You can login at any time to add, edit or remove your devices from the https://channelhopper.tv dashboard. Click Register Device again on the right hand side to confirm.

Step 6:

Now close your browser and open any of the UK TV official apps. (BBC iPlayer, ITV Hub, All4 and My5). If you don’t have them then login to a UK Google Play store and download and install. You can also install from here: https://channelhopper.tv/apks. Note that although our service doesn’t buffer, there can be local connectivity issues that can cause buffering. In this case please power off and on your router and it should resolve.

10. Using your Android box

Note: To watch on an Android box you can watch directly using the browser but it is better to install the official apps.
e.g. BBC iPlayer, ITV Hub, All4, My5. You can download the apks and install from here: https://channelhopper.tv/apks/

 

Step 1:

Click on your box settings icon and then select “Other” at the top and then “More Settings”.

Step 2:

Depending on your connection, select either Wi-Fi or Ethernet.

Step 3:

Long left click on the connected connection (hold down) until the Modify Network option appears and then click on it.

Step 4:

Tick “Show advanced options”. Then next to IP Settings change from Dynamic to Static. Then overwrite the existing DNS with 88.208.248.20 in both DNS fields. Click Save. To exit settings click the home button.

Step 5:

If you have registered another device on the same network then your Android box should automatically be registered. If it isn’t then open a browser on your device and go to https://channelhopper.tv and click “login” in the top right-hand corner. Now enter your Username and Password that was sent to you in your Welcome email.

Step 6:

Now click on Register device. Select appropriate device type from browser and type in a description of your choice. You can login at any time to add, edit or remove your devices from the https://channelhopper.tv dashboard. Click Register Device again on the right hand side to confirm.

Step 7:

Now close your browser and open any of the UK TV official apps. (BBC iPlayer, ITV Hub, All4 and My5). If you don’t have them you can install from here: https://channelhopper.tv/apks. If for any reason you have problems running the apps then you can also access most of the TV sites on the browser on your box from our channels page: https://channelhopper.tv/channels. Note that although our service doesn’t buffer, there can be local connectivity issues that can cause buffering. In this case please power off and on your router and it should resolve.

11. Using other devices

Some Smart TVs will work with our service but only if they either have the TV apps available or its browser supports Flash. You can check to see if your TV is supported by BBC iPlayer HERE.
Next, please refer to your TV instruction manual and if it allows manual network DNS entry you can enter our DNS 88.208.248.20 into the TV. You should now be able to watch the UK TV sites either via your browser or designated apps, depending on the Smart TV.
We strongly recommend an XBox One as a great device to install all the TV apps on and works exceptionally well with our service abroad. A less expensive alternative is an Amazon Fire TV Stick, this also works very well. Note that although our service doesn’t buffer, there can be local connectivity issues that can cause buffering. In this case please power off and on your router and it should resolve.

12. Renewing your ChannelHopper subscription

You will be emailed a renewal reminder email 48 hours before your subscription is due to expire. However, you can renew at any time by going to our pricing page HERE. This will avoid disconnection and any remaining days will be added to your new subscription.

13. Removing ChannelHopper

To remove the DNS from any of your devices please follow the exact same instructions as above but simply delete the DNS from your devices and your default DNS will automatically return in its place.

For further assistance, please go to our FAQ / Troubleshooting page here or contact us: support@channelhopper.tv

14. Mirroring tutorials